Customer Feedback
Here at Jessups Solar Squad we do our best to make sure our customers are looked after with exceptional service and solid advice when it comes to Solar systems, Heat Pumps, and Air Purification. We are always delighted when our customers take the time to share that working with us has been a great experience.
Matt answered all my questions and was a great help. Jessup’s were totally professional. Solar panel installation went to plan as advised. The guys know their solar. very impressed, highly recommended. Now going back to Jessup’s for batteries. Matt has again been a great help, and the Battery quote and installation is in progress.
Jenny
Due to the exceptional experience I received at every touchpoint, I can confidently recommend Jessops Solar Squad. I appreciated their attempts to fit me at as quickly as possible, along with their professional, courteous and friendly interactions. In addition, the thorough and respectful nature of their technician, Jason, who when finished his work, provided me with detailed and helpful operational guidance on how to gain the maximum benefit while reducing running costs. If there was the ability to give a 6 out of 5 star rating, I would happily do so.
Christine
Wish i could give more then 5 stars the team at Jessups solar squad are friendly helpful and amazing at what they do. Will recommend them to everyone i know. Karen and Mat helped us through all the steps and made sure we got what we needed at a amazing price. Can not speak highly enough of the customer service we were provided.
Emma
Launceston
Cannot praise the customer service highly enough and Karen especially went above and beyond, patiently waiting on the line with us and talking us through the various reset modes instead of just automatically booking a repair. Good old fashioned service and expert knowledge freely shared. 10/10
Tanya Murray
Launceston
Fast efficient service,,,fully explained the ins and outs of solar panels….very friendly workers, who know their work…..great company to deal with
julie m
Launceston
We have just had a Daikin reverse cycle ducted system installed and could not be more happy with both the men who came to do the job. Very professional from start to finish
1961suzanne
Launceston
My experience with Jessups Solar Squad was positive from start to finish. The process to have new solar panels and split system heat pumps installed was explained well. Everyone who came onto my property was friendly and helpful as well as extremely neat and tidy (no extra cleaning up was necessary outside or inside). I had questions after the installation; Jessups sent someone to my home to speak with me about my questions and all was resolved. In a nutshell: professional, well priced, easy to contact and extremely neat and tidy. Thank you.
Anne-Marie Loader
Launceston
I recently had a Daiken Heat Pump, purchased from jessups installed, they were very professional to deal with, I was particularly impressed by the installer who did a fantastic job. I’m very happy with the Daiken as well. I wouldn’t hesitate to recommend Jessups to future buyers.
Judith
Launceston
Jessups Solar Squad has a helpful and knowledgeable team. Karen, at the end of the phone, was able to sort out the problem with our old heat pump. She cheerfully and clearly talked us through some steps to determine the issue, showing that she had a good understanding of the products and their workings. She was a patient and friendly person to deal with.Mike has a wealth of experience and knowledge and explained the issues well and suggested appropriate solutions.This is our second time dealing with Jessups Solar Squad and we had no hesitation in seeking their help again.
Annette
Launceston
Absolutely fabulous service. Thank you Karen for wonderful help with troubleshooting. Saved stress and money. Due to this I will always come back to Jessups Solar and shall highly recommend to family and friends.
Astrid
Launceston
the Jessups solar squad crew were efficient, polite, punctual and very tidy! and our heating design heats the spaces perfectly. thanks!
Amanda
Launceston
Jessup’s Solar Squad were great and efficient with advice, organising the installation and follow up. Communicating with Rob was easy, they even came to the East Coast, when other companies wouldn’t. I highly recommend them and their contract installer.
Georgie
Tas
Jessups Solar Squad has a helpful and knowledgeable team.
Karen, at the end of the phone, was able to sort out the problem with our old heat pump. She cheerfully and clearly talked us through some steps to determine the issue, showing that she had a good understanding of the products and their workings. She was a patient and friendly person to deal with.
Mike has a wealth of experience and knowledge and explained the issues well and suggested appropriate solutions. This is our second time dealing with Jessups Solar Squad and we had no hesitation in seeking their help again.
Annette
Tas
The staff and installers were excellent , could not ask for more , nothing was too much to ask , they were professional in assessment , and advice was excellent , they catered to my needs , the installers were first rate going above and beyond , and taking care in every respect , I have no qualms in recommending there services to anyone interested in putting in solar .
Allan
Launceston
We recently had a solar system installed by Jessups. Kieran designed a great system, the installation by Ben was first rate, and Karen has today been absolutely AWESOME with her help in getting the
tracking App running.
Tim
Launceston
Good afternoon Mike. Jason and Mikala called in this morning just to finish off some outside pipework covers The unit fitting worked like a treat. Could you please take the time to thank them from both for us. As to the very professional fitting , safety standards , and communicating applied while on site. Much appreciated .
Craig & Jadge .
The new Daikin unit is working really well and keeping us nice and warm. Definitely performing better than our old one. Thank you Alan and Tanya
Alan & Tanya
Legana
Hi Mike
Just a quick note to say thanks for the great advice and service with the heat pump. Working a treat and has transformed a chilly dining room. All the best.
Mike
Launceston
Everyone is happy with the cosy spaces now. Thanks again for your great work
Adam
Launceston
The team has lots of experience and therefore gave excellent service. They arrived on time to service our system when they said they would and at the price quoted. Well done Jessups Solar Squad.
Kevin Hutt
Launceston
We had our Daikin system serviced, and the service man was very friendly, knowledgeable, and efficient. There was no mess left. He identified some installation issues with our system, which were affecting
performance. There are to be rectified in another visit happening soon.
Gregory Waldon
Launceston
No solar panel is created equal! Commonly you’ll hear about Tier 1 rated and CEC Approved panels. But there is a higher indication of quality, durability and performance, that is VDE Certification.
Suntech PV panels are one of the few solar panels that hold VDE certification. The VDE Quality Testing program is rigorous, it involves:
Module design and safety qualification Continuous inline quality monitoring Continuous offline site work monitoring
This means that the solar panels are built to perform and your investment is secure. Learn more about solar power with Solar Squad. While we are based in our
Launceston shopfront, we service residential and commercial properties Tasmania wide.
Solar Panels – Know The Difference!
How Solar Systems Work.
While solar technology can be complicated, connecting your panels to the main power grid in Tasmania is fairly simple. The setup for connecting solar panels to the power grid involves three basic steps:
Applications and rebates are arranged The solar PV panels and inverter are installed Your metre is upgraded to a smart meter
Once operational, solar power generated by the PV panels is converted to AC by the inverter. This power is then sent to the home for use. When needed, top-up power is provided by the electricity grid. All excess power generated at the property is sent through the feed-in meter, paid for by the electricity provider and used by neighbours on the grid..
Request a Free Analysis! It will only take a minute
Request a free Solar Analysis via our contact form, and we will be in touch to arrange a time for you to meet with one of our Tasmanian Solar Experts!